Key Questions to Ask When Ordering china tools manufacturers

15 Apr.,2024

 

One of the most common questions asked by new Amazon sellers is “where can I buy products to sell on Amazon?” While there are a few different answers to this question, an experienced seller’s answer will most likely be “on Alibaba.” 

Because of the simplicity of its user-friendly site and low prices, Alibaba is a great place for sellers of all experience levels to source millions of different products that you can private-label and brand. 

In this guide, we’re going to go over everything you need to know about Alibaba, so you can successfully source quality products for your private label Amazon FBA business.  

Want to learn more about selling on Amazon? Check out our complete guide.

What is Alibaba?

Alibaba is a global business-to-business ecommerce platform that connects sellers and brands with manufacturers and suppliers for millions of products. If you want to create custom products for your brand, this is where you go. 

Unlike traditional ecommerce websites like Amazon, where consumers make one-off purchases, Alibaba is a platform where businesses purchase products in bulk to resell online or in a brick-and-mortar store.

Alibaba connects you with different suppliers around the world so you can find quality products at extremely low prices — even if you don’t have a big brand! Whether you are the CEO of a large corporation or are running an Amazon business on your own, you can sign up and source products from Alibaba. Finding a manufacturer for your product has never been easier. 

READ MORE | What Is Alibaba? How to Work with One of the World’s Largest Ecommerce Companies

Why is Alibaba so cheap?

Most manufacturers that you come across on Alibaba are based in China, where they can produce quality goods at a much more affordable price than, say, in the United States or Canada. 

Buying products in bulk also allows the price per unit to be much lower. The more you purchase from a manufacturer, the lower the cost per unit will be — thus increasing your profit margins.

What types of products is Alibaba good for?

Use Alibaba if you are looking to create a private label product that is unique to your brand. If you have your own custom logo and/or design specs for a product, Alibaba is a great venue to find suppliers that can make your ideas become a reality. 

DO NOT use Alibaba to purchase branded products. While there are many reputable suppliers on Alibaba, there are some who try to sell counterfeit products of big brands such as Disney or Nike. Some products could look tempting to sell, but you should refrain from pursuing this option. Selling counterfeit goods on Amazon is strictly prohibited; you’ll become permanently banned from selling on the platform if you ignore their anti-counterfeiting policy.

Is Alibaba legit?

For the most part, Alibaba is very safe for sellers to use. But there are things you need to be aware of when using Alibaba such as counterfeits, payment scams, and suppliers who send high-quality samples but low-quality bulk orders.

When ordering products from a supplier, it is likely that it will be a large order, so you want to be sure that the company you’re doing business with is legit. 

Just like Amazon, Alibaba consists of sellers that will try to earn your business. This is why it is very important that you contact multiple suppliers and order samples to evaluate before placing a larger order. 

Here are some measures to keep in mind to mitigate risks on Alibaba: 
  • Vet suppliers. Always look for Alibaba Verified Suppliers and Trade Assurance suppliers on the platform. These protective measures are set in place so you can avoid theft and purchasing poor-quality products. Focus on suppliers that have been operating for several years, have positive reviews, and have a high response rate.
  • Beware of counterfeit products. If you come across a branded product, there is a 100% chance that it is counterfeit. If you’re caught selling counterfeit goods on Amazon, your account will be banned. If you want to sell another company’s branded products, follow the wholesale or arbitrage business models for Amazon.
  • Purchase samples first. Always purchase samples to evaluate before placing a bulk order with a supplier. The last thing you want is to receive hundreds of poor-quality products that you can’t sell. You can also have an inspection done during the manufacturing process to ensure your products are in good condition.

Some suppliers also offer their products on Aliexpress, where you can place an order for just one product. You can use that as a way to order samples as well.

Explore the differences between Alibaba and Aliexpress and help you determine which platform is right for you.
Alibaba vs. Aliexpress: Complete Sellers Guide

Alibaba payment methods

For some, sending a large sum of money to an overseas supplier can feel risky. But when you make a purchase through Alibaba’s payment system (versus wiring money directly to a bank account), you can be assured that your investment is protected. 

Here’s how you can pay through Alibaba’s online checkout:
  • Credit/debit cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay
  • Afterpay/Clearpay
  • Bank-to-bank wire transfers with escrow protection

Alibaba also supports over 20 currencies you can pay in.

Alibaba offers a secure payment portal for all transactions so you are assured that your payment or credit card information is safe. They also offer an order protection service called Trade Assurance which will get you your money back if the product quality is different from what you and your supplier discussed, as well as if your order was not shipped on time. 

Here’s how Trade Assurance works:
  1. Reach an agreement with your Alibaba supplier and have them start a Trade Assurance order. 
  2. Pay through Alibaba.com using your preferred online payment method.
  3. Your payment is then held in escrow and only released to the supplier until the order is received and confirmed. 
  4. If there is an issue with the order, Alibaba will help you reach a resolution with your supplier including refunds or compensation for order issues.

As long as you make payments through Alibaba’s payment system, your money will be safe and secure.

Alibaba to Amazon FBA: How to find products to sell on Amazon

Before you can find suppliers on Alibaba, you need to figure out what you want to sell on Amazon! If you are a beginner seller, you typically want to focus on products that have high demand and low competition. This will give you the best chance of competing with already established brands in your niche. 

Product research is a very important step in your Amazon seller journey, so make sure you take the time to properly analyze the products you’d like to sell. Having said that, don’t get stuck with “analysis paralysis.” Many aspiring sellers get caught up in so much information that they end up overwhelmed with what to sell and can’t make a decision. If you have a couple of ideas you think would work well, just pick one and get started! 

When analyzing products to sell on Amazon, you need to consider three things: profitability, demand, and competition. 

1. Profitability

To ensure that the product you’re selling is profitable, you need to be able to source it for much less than you would sell it for. The 3X rule is a good strategy for new sellers to determine the profitability of a product: 1/3 of your sale goes towards product costs, 1/3 goes towards Amazon fees, and 1/3 is your profit, which goes to you.

For example: If you purchase an item for $10, you should be able to sell it for $30. $10 pays for Amazon fees, and your expected profit should also be $10. You should aim for higher profitability to account for advertising costs but use this rule as a minimum.

2. Demand

Are customers actively searching for and purchasing this product on Amazon? When you’re able to determine the demand for your niche, you can feel confident about investing in a particular product. Without proper demand, you may end up with a product that no one wants to purchase.

3. Competition

The demand may be there, but what is the competition like? You need to find the right balance of demand and competition when selling products on Amazon. If there is too much competition, it will be more difficult to gain the rank needed to be in front of customers. If the competition is low with decent demand, you may have found yourself a winner!

READ MORE | Amazon FBA Fees and How to Profit as a Seller

Ok, so how do you actually find a good product to sell? The best way to conduct product research for Amazon is to use powerful tools backed by accurate data. 

Jungle Scout offers a few different tools you can use to find and analyze products to sell on Amazon:

READ MORE | How to Sell on Amazon for Beginners – 2024 Guide (see chapter 4)

How to sell on Amazon from Alibaba

Now that we’ve covered the basics of Alibaba, let’s go through the step-by-step process of actually buying products.

1. Finding suppliers on Alibaba

After you know what product you’d like to sell, find suppliers for it! If you searched for products on Amazon, Alibaba pretty much works the same way. Simply conduct a keyword search and see what comes up. 

Let’s go over an example of a product search on Alibaba. I am going to search for “blackout curtains.” 

Similar to Amazon, the results appear based on my keyword search. I can now scroll and see which products pique my interest. But before we go through the current results, let’s take a look at the filters on the left-hand side of the page. 

You can see different filters to choose from, such as:

  • Supplier type
  • Product type
  • Price
  • Supplier country
  • Certifications

A common misconception about Alibaba is that the suppliers are only from China, but this is not the case. The Supplier Country/Region filter allows you to choose from many different countries to source from for this type of product. 

Which Alibaba filters are the most important?

Out of all the filters available, the most important to me is “Supplier Types.”

I suggest checking off “Trade Assurance” and “Verified Supplier” so you can have an extra layer of security, and deal only with professional and legitimate suppliers. 

After checking off these two filters, the search results changed a little bit, but now I can feel more confident choosing from the suppliers within the results. 

Go through the results and keep track of the products that look interesting. You will also see pricing information but that may not always be accurate at this point in the process. The price per unit will depend on the product specifications and number of units purchased so you will need to contact the supplier to get a product’s true pricing. 

2. Evaluating suppliers

Let’s look at a listing for one of the “blackout curtains.” Once on the listing, you can find more information about the product and the supplier.

Above the product images, you will see the name of the supplier that links to their company profile. This is where you can learn more about the supplier company, their sales, employees, quality control, products they offer, and process for manufacturing.

Before you make any decisions, contact a few different suppliers for your product so you can choose the right one for your business.

Here are a few things to consider when contacting suppliers on Alibaba:

Product quality

High-quality products lead to happy customers, and happy customers lead to positive reviews! Aim to find good quality products that meet your standards.

You can test the quality by ordering product samples from each supplier you’re interested in working with. This allows you to see and feel the product in person, test it with family or friends, and make a more informed decision.

Communication

Does the supplier get back to you in a timely manner or does it take days to get a response? While a slow response time may not be a deal-breaker for some, it may be for you.

Don’t forget to evaluate how they respond to your inquiries:

  • Was the information clear and thorough?
  • Does it look like they have a good system in place for communicating with potential buyers?

If you have to constantly go back and forth to get an answer, try contacting another supplier.

Industry experience

How long has this supplier or manufacturer been in business? Can they customize a product based on your specs? Do they have product certifications? What other products can they produce? You can find all this information on the company’s Alibaba profile.

Many suppliers will have their own Alibaba storefront or minisite, similar to an Amazon Storefront. The storefront will typically include an about us section, the types of products they offer, certificates, quality control process, and contact information.

Price

Pricing is one of the main reasons sellers source products overseas. There’s a wider range of price points to choose from, and many opportunities to save money on your product. With that said, a product that is priced much lower than what other suppliers offer may be a sign of poor quality, while products that are priced too high may leave you with little-to-no profit margin.

Once you click-through to a listing, you’ll see a “Contact Supplier” button or maybe even an option to have a live chat.

  • Cast a wide net. We suggest contacting at least 5-10 suppliers so you can explore a cross-section of companies, and weed out those who are less than ideal. 
  • Be detailed. Your first communication should be detailed and clear. Use bullet points with the exact product specs you’re looking for. 
  • Be polite and respectful. Give some information about yourself and your company. You don’t need to have a registered company to do business with an Alibaba supplier, but you do need to conduct business professionally.
  • Ask questions. Include questions you may have for suppliers about key specifics such as pricing, minimum order quantity, lead times, and sample costs. 
  • Be clear. English may not be a supplier’s first language, so make sure that you are clear in your communication. Many will have an English-speaking rep to make communication much easier. 
  • Do your research. Vet each supplier based on the response time and how they communicate with you. If you are not able to get all the answers you need from one, you can cross them off of your list.
  • Ask about shipping. Ask for estimated express shipping costs to your location.
Get Jungle Scout's FREE supplier outreach template.

Jungle Scout’s free template helps Amazon sellers easily communicate with potential suppliers and establish reliable partnerships.

Start contacting suppliers on Alibaba

For more information on contacting, vetting, and negotiating with suppliers, check out Chapter 3 of our How to Sell on Amazon for Beginners guide.

4. Placing an order on Alibaba

Now that you’ve received samples, chosen your supplier, and negotiated on price, it is now time to place your order! Remember to pay through Alibaba Trade Assurance to ensure full protection. 

We recommend that you send a purchase order agreement to your supplier so you’re both clear on the units ordered, pricing, and shipping terms. In Jungle Scout’s Supplier Database, we have purchase order samples and helpful templates you can use to send to your supplier. 

Once everything is agreed upon, the supplier will draft an order for you and send over an invoice. Through Trade Assurance, you can place an order via bank transfer, credit card, as well as a few other options. 

NEW U.S. SALES TAX REQUIREMENTS

Alibaba is now charging U.S. sellers sales tax depending on the jurisdiction you order from. In order to be exempt from paying sales tax when placing an order on Alibaba, you must apply for the Alibaba US Sales Tax Exemption Program.

If you have a resale certificate with your state or a federal EIN number for your business, you can be exempt from paying U.S. sales tax on Alibaba.

5. Shipping your products from your supplier to Amazon FBA

Next, get your products from your supplier into an Amazon FBA fulfillment center.

Beginner sellers can usually go through a supplier to arrange shipping since the first shipment will likely be small enough for air freight vs. sea shipment. 

Most suppliers on Alibaba are familiar with selling on Amazon and can help you get your products into FBA or to your location. They will arrange to ship with an express carrier such as FedEx or DHL and will typically include the shipping costs in your invoice.

If your shipment will be over 200 kg or 440 lbs, we recommend using a freight forwarding company. They will help arrange sea shipments, customs clearance, packaging, and more. Sea shipments can be complicated so it is best to work with a forwarder if going this route. 

For more information on getting your product from China or any other foreign country to Amazon, check out Chapter 3 of our How to Sell on Amazon for Beginners guide.

6. How to sell Alibaba products from Alibaba on Amazon 

Before your products arrive at Amazon, you will need to have a listing. Assuming you already have your Amazon account set up, let’s create your listing! You will need to have your listing done before shipping directly from China or another country to FBA. 

In Seller Central, go to Catalog > Add products. 

Choose “I’m adding a product not sold on Amazon” then choose your product category.

Enter your product information, including its UPC, brand name, images, product features, description, and so on. 

Note: If you do not have a UPC for your product, you can apply for a GTIN exemption to list your product. 

After you fill in all of the required information, your listing will be ready to go live once your inventory arrives! 

If you need more information about how to sell on Amazon from Alibaba, download our full in-depth, step-by-step guide on How to Sell on Amazon for Beginners to learn everything you need to know.

READ MORE | How to Create an Amazon Seller Account in 2024

Launch your brand using Alibaba

Starting your own private label business doesn’t have to be difficult! With the right resources, knowledge, and commitment, you can be on your way to creating your very own branded product. 

We hope this article on how to sell on Amazon from Alibaba helps and inspires you to move forward in your ecommerce journey. Have you used Alibaba to source products before? Share your experience with us or ask us your questions in the comments below!

Want to learn more about how you can use Jungle Scout to launch, grow, and run your Amazon business? Click the Learn More button below!

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In the first of a series on importing from China, transportation and logistics specialist Heighten offers advice on what to consider when sourcing a manufacturer in China

China is still the first port of call for many companies looking to source products to import to the UK, but before you start sourcing, it is important to define what you (think) are looking for. What is important to your organisation? What is a must-have, a nice to have and an optional? What are your short- and longer-term plans, and will the products/manager you need change as your plans change? Having these before you start sourcing is a good foundation and a useful document to refer back to at later stages to reground you.

Below are a few examples of where you can start sourcing a manufacturer:

  1. Industry conferences and trade shows: Chinese attendees should be experienced in international trade and have the basic skills needed to work with you.
  2. UK online forums: Focused, niche forums can be a source of specific information including contacts, practical tips based on others’ experiences, and feedback on products bought.
  3. Alibaba: Alibaba has evolved tremendously over the last two decades, and while it is a powerful search engine with lots of information, it can still be quite hard to find a great partner. It helps to use filters effectively to find exactly what you’re looking for.
  4.  LinkedIn: There are groups on LinkedIn focused on connecting manufacturers and agents with potential clients, although they vary in quality. Nevertheless, LinkedIn is a good place to post questions and requirements, as well as learn from others’ experiences.
  5. CBBC: Our CBBC teams may be able to offer advice or introduce you to other member companies.

The next best step is to reach out to 3-10 companies. Initial contact can be one of the best, early filters – who replies and how are communications? This doesn’t guarantee quality, but from a sanity point of view, it can be very important.

Try to select a mix of companies to find out which one is right for you. As an SME, for example, selecting a multi-billion USD supplier probably isn’t the best final choice, however, a large company can be a good source of information and resources which can be useful reference points when dealing with others. Ask for references in your country or region, and do engage with these references before you order.

What times and costs need to be considered?

If you are just buying a few units as a one-off, then it may be best not to buy from China directly. Even before the Covid-19 pandemic, if you wanted to ship by sea from China you needed to allow a couple of months from order to door, and negotiations and discussions may add on time before that.

Below is a brief review of the timeline you can expect at each stage of the process:

  • Production: 30-60 days
  • China export: 3-7 days for local transportation and export
  • Shipping: 30-45 days to main UK/EU ports (be aware of trans-shipping where the container is transferred at another port such as Singapore or in Hong Kong, which can add 3-7 days)
  • UK import: 2-5 days (note, the Economic Operators Registration and Identification Number, EORI, should be lodged before the vessel arrives).
    Total: 65-124 days

In terms of costs, a container could be worth £5,000-200,000, and with lead times from factory to warehouse of 70-100 days, cash can be tied up for long periods of time. Furthermore, depending on business volumes, you usually want product in production, product on the water, and sufficient stock in the warehouse. Be careful to consider stock levels, turnover and production, as seasonality and varying stock turnover mean that it can be difficult to plan and forecast, especially with current levels of geopolitical uncertainty.

How to manage your manufacturing partner and ensure quality control is maintained

Quality management will depend on your business and its needs. As with anything, you get what you pay for in terms of quality. Third-party quality control (QC) companies with trained teams for onsite audits and inspections can be a sensible investment if you can’t visit.

On-site visits are important because there can be no end to misunderstandings and outright misinformation about where a company is. For example, if you see a factory’s address is in Shanghai, often this actually turns out to be a trade office. Especially on Alibaba, you’ll often discover multiple companies at one address.

Whether you tackle a pre-order visit internally or through a third-party company, it should usually include the following:

  • Thorough visit and inspection, with the inspector taking pictures and videos of the site, key personnel and manufacturing processes.
  • Production visit to inspect raw materials and current product in production, with a final pre-shipping inspection and/or loading inspection including:
    Ensure packaging is correct (labels, wrapping, etc.)
    Pallets are suitable for freight
    Product count
    Loading supervision and confirmation of container sealing.

A problem in China that is caught early can be solved easily and relatively cost-effectively for all involved. A problem that is not discovered until your client receives it can be challenging to solve and costly on multiple levels.

What payment terms are available and what should you look out for?

Standard terms for full container loads (FCL) are usually 30/70 or 20/80, though for an initial order many factories will ask for a deposit of around, say, 10% before they order materials. For smaller, less than container loads (LCL), the cost is typically 100% upfront before shipping.

Always double-check bank details before wiring funds. Confirm via a formal company email rather than an Outlook/Yahoo/163 type of address. Bank details may be in Singapore or Hong Kong, even though you are buying from a Mainland company.

What other legal risks need to be considered?

Businesses should be very careful if shipping by LCL, as it is very common that a lot of the freight charges will be applied as destination charges, meaning you may face a very large bill on arrival in the UK. It is worth checking with your own freight forwarder on services, options and costs based on the FCA China port.

It is always worth keeping a weather eye on IP and branding issues. When sourcing from China for the long run, register your brand, logos and names in China before you share this information with the factories. The Chinese IP protection system is very robust nowadays, but there are still issues with IP squatting.

Sourcing in China can be a great way to secure excellent products that are competitively priced from suppliers who are focused on quality and innovation. While there are plenty of options available to source remotely, with travel to China gradually becoming more convenient, it is worth visiting in person if possible, as it not only helps with business from existing suppliers, but you also inevitably discover new products and new suppliers. Problems that drag on via email can often be resolved quickly and new ideas exchanged, and suppliers are usually keen to hear about your business and customers.

Click here to read our Exporting to China series

Call +44 (0)20 7802 2000 or email enquiries@cbbc.org now to find out how CBBC can help you find the perfect partner or supplier to support the growth of your business in China.

Key Questions to Ask When Ordering china tools manufacturers

Importing from China: How to source a manufacturer in China

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